Welcome to Laynal.com! We’re committed to ensuring your complete satisfaction with your purchase. Please read our refund and returns policy carefully to understand how we handle returns and refunds.

Returns Eligibility:

  1. Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We’ll arrange for a return or replacement, free of charge.
  2. Incorrect Item Received: If you receive an item different from what you ordered, please contact us within 7 days. We’ll work with you to arrange a return and send you the correct item.

Non-Returnable Items:

Certain items are not eligible for return due to their nature and usage. These include, but are not limited to, opened or used products, personalized items, and items marked as final sale.

Returns Process:

  1. Contact Us: To initiate a return, please contact our customer support team within 14 days of receiving your order. You can reach us through our website’s contact form or by emailing us at Support@Laynal.com. Please provide your order number, the reason for return, and any relevant photos.
  2. Return Authorization: Our customer support team will guide you through the return process and provide you with a Return Authorization Number (RAN) if your return is eligible.
  3. Package Your Item: Safely pack the item you wish to return, including all original packaging, accessories, and documentation. Clearly label the package with your RAN.
  4. Shipping the Return: You are responsible for shipping the item back to us. We recommend using a trackable shipping method to ensure your return is received.

Refunds Process:

  1. Inspection: Once we receive your returned item, our team will inspect it to ensure it meets the return eligibility criteria.
  2. Refund Initiation: If the return is approved, we will initiate a refund to your original payment method. Please allow up to 7 business days for the refund to reflect in your account.

Restocking Fee:

For eligible returns, a restocking fee of [percentage]% will be deducted from your refund amount to cover handling and processing costs.

Contact Us:

If you have any questions, concerns, or need further assistance regarding our refund and returns policy, please don’t hesitate to reach out to our dedicated customer support team. You can contact us through our website’s contact form or by emailing us at Support@Laynal.com.

At Laynal.com, we value your satisfaction and are here to make your shopping experience as seamless as possible.